Privacy Policy 610 — Malaysian User Data Protection
Your privacy is our priority. This policy clearly explains how 610 collects, uses, stores, and protects your personal information as a platform user in Malaysia. Please read it carefully before registering or using our services.
1. Information Collected by 610
When you register and use the 610 platform, we collect various types of information necessary to provide a secure, seamless, and relevant service. This information is grouped into several main categories:
Account Information
- Full name, mobile number, and email address provided during registration.
- Date of birth for age verification (users must be 18 years of age or older).
- Passwords are stored in encrypted form — we never store passwords in plain text.
Device & Browser Information
- Device type, operating system, phone model, and browser version used to access the platform.
- IP address and general location data (state/region) for security and fraud detection purposes.
- Session data such as login time, session duration, and pages visited within the platform.
Local Payment Information (MYR)
- Transaction details such as deposit and withdrawal amounts in MYR.
- Payment method used (e.g., Touch 'n Go, Maybank2u, FPX) — we do not store full bank account numbers or card details; this information is processed by trusted third-party payment processors.
- Transaction records used for account statements and verification.
Platform Usage Data
- Betting activity, game preferences, usage frequency, and in-platform navigation behaviour.
- Feedback, support enquiries, and other communications you send to the 610 team.
2. How We Use Your Information & Cookies
How We Use Your Information
Information collected by 610 is used solely for legitimate purposes directly related to the provision of platform services, including:
- Creating and managing user accounts, and verifying identity for security purposes.
- Processing deposits, withdrawals, and transactions in MYR accurately and securely.
- Detecting and preventing fraud, account manipulation, and other unauthorised activity.
- Providing responsive customer support whenever you reach out to us.
- Sending important notifications related to your account, security, or platform updates.
- Improving the user experience based on aggregated, non-personally identifiable usage data analysis.
Cookies & Tracking Technologies
610 uses cookies and equivalent tracking technologies to keep the platform running smoothly and to improve your experience. The cookies we use include:
- Session cookies: Required to maintain your login status and session security while using the platform.
- Functional cookies: Saving your preferred language and display settings.
- Analytics cookies: Used in aggregate (without identifying individuals) to understand usage patterns and improve the platform.
You can manage cookie settings through your browser. However, disabling session cookies may affect core functionality on the 610 platform.
3. Data Storage, Security & Third-Party Sharing
How We Protect Your Data
610 takes appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. These measures include:
- HTTPS/SSL encryption for all communications between your device and 610 servers.
- Passwords are stored in irreversible hashed form.
- Strict internal access controls — only authorised personnel may access user data for specified purposes.
- Continuous monitoring to detect suspicious activity or unauthorised access attempts.
Your data is stored on secure servers. Retention periods depend on operational requirements and applicable laws — active account data is kept for as long as the account remains active, while transaction records are retained in accordance with relevant compliance requirements.
Sharing Information with Third Parties
610 does not sell, rent, or share users' personal information with third parties for marketing purposes. We only share information in the following limited circumstances:
- Payment processor: Required transaction information is shared with trusted payment processors (such as FPX or local payment gateways) solely for the purpose of processing your MYR transactions.
- Technical service provider: Infrastructure and software providers that help us operate the platform, subject to strict confidentiality agreements.
- Legal requirements: Where required by Malaysian law, a court order, or a directive from a competent authority.
4. Your Rights Over Your Personal Data
As a 610 platform user in Malaysia, you have the following rights regarding your personal data, in line with applicable data protection principles:
You have the right to know what personal information we hold about you. Contact 610 support to submit a data access request.
If the information we hold about you is inaccurate or out of date, you have the right to request a correction via your account settings or through customer support.
You may request account closure and deletion of your personal data, subject to any applicable legal retention requirements.
To submit any request relating to your data rights, please contact the 610 support team through the official in-platform channel or by email at [email protected]. We will process your request within a reasonable timeframe.
5. Policy Changes & How to Contact Us
Updates to This Privacy Policy
610 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or new platform features. When material changes are made, we will notify users via an in-platform notice or their registered email address.
The date of the most recent update will be shown at the bottom of this page. Continued use of the 610 platform after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically to stay informed.
Contact Us for Privacy Enquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or how 610 handles your personal data, please contact us via:
- Support email: [email protected]
- Live in-platform support channel, accessible after logging in to your account.
- Sections FAQ us for general guidance on accounts and privacy.
Last updated: 2026. This policy is written in Bahasa Melayu as the official version for Malaysian users.
Still Have Questions About Your Privacy?
Visit our FAQ section for more answers, or register an account and contact our support team directly from within the platform.